Privacy Policy

This privacy policy sets out how Neo Goalvault Fintech Pvt. Ltd. uses and protects any information that you share when you use this website. Neo Goalvault Fintech Pvt. Ltd. is committed to ensuring that your privacy is protected at all times. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Neo Goalvault Fintech Pvt. Ltd. may change this policy from time to time by updating this page. This policy is effective from May 21, 2021.

Neo Goalvault Fintech Pvt. Ltd. understands that our relationship is strongly built on trust and faith. In Course of using information on this website or availing the services, Neo Goalvault Fintech Pvt. Ltd. may become privy to the personal information of its customer including information that is of confidential nature. Neo Goalvault Fintech Pvt. Ltd. is strictly committed to protecting the privacy of its Customer and has taken reasonable measures to protect the confidentiality of the customer information and its transmission through World Wide Web.

However it shall not be liable in any manner for disclosure of the confidential information in accordance with this Privacy Commitment or in terms of the agreement if any with the Customer or by reasons beyond its control. We may however be required to disclose your personal information to Government, Judicial bodies, and our Regulators or to any person to whom the Firm is under an obligation to make disclosure under the requirements of any law binding on the Firm or any of its branches, if required. Hyperlink Policy for user Any hyperlink to other Internet sites is at customer’s own risk.

The contents of which and the accuracy of opinions expressed are not verified, monitored or endorsed by Neo Goalvault Fintech Pvt. Ltd., in any way or manner. Neo Goalvault Fintech Pvt. Ltd. is not responsible for the setup of any hyperlink from a third party website to Neo Goalvault Fintech Pvt. Ltd.

What we collect

We may collect the following information:

Name and contact details

We may collect personal information directly from you, such as your name, email address, contact details, or other identifiers, when you register an account, make a purchase, or interact with certain features of the application.

Your personal information is used to provide you with access to the applications features and functionalities, personalize your experience, and communicate with you about your account or transactions.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

You have the right to control and manage your personal information within the application. You can update your account details, manage your communication preferences, or exercise your rights under applicable data protection laws.

You can also choose to delete your account or request the deletion of certain personal information by contacting us through the provided channels or there is an option in app settings page.

Collection/Use of image data

When you grant permission, our application may access your devices camera or photo gallery to enable features that involve capturing, uploading.

The images you upload or capture within our application may be used for document verification in Video KYC by the application. We do not share your image data with third parties unless required by law or necessary to provide the services you have requested.

Use of location data

We access your location to verifying your identity and granting access to the applications features and functionalities.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform our Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Information only for the limited purpose to perform such aforementioned tasks on our behalf and are obligated not to disclose or use it for any other purpose.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service. Personal Information and Log Data are collectively referred to as “Information” hereinafter.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over such third- party websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you believe that any of your information with us is incorrect or incomplete, please email us as soon as possible at nidhimarga@gmail.com. We will promptly correct any information found to be incorrect.

Security certificates

Neo Goalvault Fintech Pvt. Ltd. is an information technology company. We fully recognise and understand the security implications of being a service provider with whom people trust their money. There are many safeguards we adopt in this regard – some of these are technical, and some are structural.

When it comes to data security, our goal is to ensure that: Your data is stored safely and securely – passwords are one-way encrypted before being stored in the database for high security..

All communication with you, or with mutual fund companies and other service providers – are encrypted using the highest standards..

Your data is not shared with anyone, unless you have explicitly requested us to do so to fulfil a transaction request..

To ensure that we achieve these goals, we have a variety of certifications/trust verifications in place for our firm, both from technical and legal/operational perspectives. All our communications are encrypted by 256-bit encryption, and our data is hosted with top-tier hosting service providers. Also, our data is continuously backed up to ensure continuity of operations.

International Transfer

Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the information, including Personal Information, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.